Frequently Asked Questions

  • Within a 2-hour radius of Spokane: Cheney, Pullman, Colville, Moses Lake, Walla Walla ,Wenatchee Ellensburg, Davinport.

  • Typically, you can expect your photos to be delivered within 24 hours! Just a heads up, certain services like videos and 3D tours may take a bit longer, usually around 48 hours. Thanks for your understanding!

  • Our toolkit includes Nikon professional equipment, DJI drones, gimbals, and microphones.

  • If you need to reschedule within 24 hours, just drop us a line. We kindly ask for as much notice as possible to accommodate others. And don't worry, there are no cancellation or reschedule fees!

  • Here is a short list of recommendations:

    • Declutter and clean.

    • Stage furniture and decor.

    • Maximize lighting.

    • Tidy outdoor spaces.

    • Remove personal items and pets.

  • Absolutely! We offer a range of additional services to enhance your listing, including virtual tours and floor plans.

  • Yes, we're fully covered with liability insurance! Your peace of mind is important to us, and we're committed to ensuring a worry-free experience for our clients.

  • Of course! We love treating our clients with special offers every month. Be sure to follow us on Instagram for all the exciting details and exclusive deals!

  • I find text messages to be the most convenient way to communicate. Feel free to reach out via text anytime, and I'll get back to you promptly!

  • For properties located within 30 minutes of downtown Spokane, there's no additional travel fee. However, for locations beyond that distance, a small travel fee may apply.

  • We're delighted to handle the preparations for the photo shoot, including turning on lights, opening blinds, and ensuring toilet lids are down. Afterward, we'll carefully return everything to its place, close blinds, switch off lights, and secure the property. If you're able to provide a contractor lockbox with a code, or any alternative access method such as a door code, garage code, or hidden key, that would be wonderful. Homeowners or sellers are welcome to be present if they prefer, although the shoot often proceeds more efficiently and smoothly without people or pets. However, if you or the sellers would like to attend, that's absolutely fine with us too!

  • No worries at all! If the weather doesn't cooperate on our scheduled shoot day, we have a couple of options. We can either reschedule for a better day or use our editing magic to replace the sky for a sunny look.